Shipping & Delivery with TSL

Shipping Within South Africa

***Please note: ALL orders are shipped from Cape Town.

TSL offers nationwide door-to-door shipping via The Courier Guy. All orders are shipped from our shop in CAPE TOWN at 171a Buitenkant Street, Gardens (073 193 7670). We do also offer the option to COLLECT your order from our store. 

FREE SA SHIPPING ON ALL ORDERS OVER R5,000!!

Please view estimated STANDARD RATE DELIVERY times below:
*Delivery is only from Monday - Friday. Deliveries do not take place over weekends.

Delivery in Cape Town: +- same day or 1 day

Delivery in Western Cape: +-1 day

Delivery outside of the Western Cape to major cities:+- 2-3 working days

Delivery outside of the Western Cape to rural areas: +-4-5 working days

PLEASE NOTE we have added a new delivery option:

NEXT WORKING DAY DELIVERY: additional cost of R200

International Shipping

We offer international shipping with DHL Express to selected countries. If you do not see your country on the shipping list, please do feel free to ask us for a QUOTE (customercare@thatshoelady.com) or via WhatsApp (073 193 7670) to ship to your country 🙂

Countries we ship to & Rates:

Please add on an extra 1-2 days for dispatch

Lesotho - R700 (delivery in +- 2 working days)

Swaziland - R700 (delivery in +- 2 working days)

Mauritius - R700 (delivery in +- 3 working days)

Botswana - R800 (delivery in +- 3 working days)

Namibia - R800 (delivery in +- 3 working days)

USA & Canada - R1,500 (delivery in +- 4 working days)

UK & Europe - R1,300 (delivery in +- 4 working days)

Australia - R1,400 (delivery in +- 4 working days)

***Please note that delivery times on international orders may vary depending on customs clearance in your destination country.

FREE INTERNATIONAL SHIPPING ON ORDERS OVER 800 USD!!

Want to know about Returns & Exchanges with TSL? 

Please view all the information you need here: 

https://www.thatshoelady.com/pages/return-exchanges-policy