How LAY-BY works at TSL :)
You can choose to split your payments over 2 or 3 months.
LAY-BY AGREEMENT TERMS & CONDITIONS
These Terms and Conditions apply to you if you enter into a lay-by agreement for products available on lay-by from That Shoe Lady. These Terms & Conditions form a legally binding agreement between you and That Shoe Lady, and explain your and That Shoe Lady’s legal rights and duties to each other when you purchase any product on lay-by through That Shoe Lady. You must read these Terms & Conditions carefully. You must contact That Shoe Lady or get advice if you don’t understand any part of these Terms & Conditions.
- WHAT IS A LAY-BY AND WHAT PRODUCTS ARE AVAILABLE ON LAY-BY?
A lay-by is an agreement whereby we reserve goods on offer in your name, goods which you have chosen, and which you pay for in installments over a period of up to 3 months, while we keep the goods. A lay-by is not a credit agreement. All Products on offer are subject to availability. Goods bought on lay-by may not be exchanged or returned.
You cannot add products on the same lay-by after the first deposit date. You may, however, begin a new and separate lay-by.
- WHO CAN GET PRODUCTS ON LAY-BY FROM That Shoe Lady?
- Practically anyone!
- You can only get the products we have available on lay-by.
- You may apply for more than one product on lay-by at a time
- WHAT, HOW AND WHEN MUST YOU PAY FOR PRODUCTS YOU GET FROM That Shoe Lady ON LAY-BY ?
A deposit of 30% / 50% of the full sale price is required to initiate the lay-by. You will have 2 or 3 full months to settle. The lay-by must be fully settled within 3 months from opening the lay-by, otherwise you will forfiet the product(s), and you will be issued store credit (valid for 36 months). If you wish to settle your lay-by early, please contact us so that we know to expect your payment and prepare/ship your order in good time.
- WHAT HAPPENS IF YOU MISS A PAYMENT OR CANCEL?
If you are unable to cover the agreed final payment amount by the end of the following month or you decide to cancel, you will forfeit the product that you put on lay-by. The deposit is non-refundable (store credit will be issued). Credit valid for 36 months (3 years).
Products put on lay-by are not eligible for exchanges, unless it is a size exchange for the same model.
- WHEN DOES OWNERSHIP OF THE PRODUCT ON LAY-BY PASS ONTO YOU AND WHEN DO WE DELIVER THE PRODUCT?
You will only become the owner of the product on lay-by once you have paid up the full amount due to That Shoe Lady. Upon payment of the last installment, That Shoe Lady will arrange for delivery of the product to the address you have given to us (or you may have opted to collect in-store, in which case we will call you once your order is ready for collection.). Delivery may take up to 7 days if you are in a remote area. You will be charged a courier delivery fee of R145.00 for delivery of your product. You may also collect your product from the TSL store (171a Buitenkant St, Gardens, Cape Town). No goods will be delivered to you until the lay-by has been paid in full. You alone will carry the risk of the product being lost or damaged or stolen AFTER it is delivered to you